Consumers

Consumer Center

Background Check Information & Resources for Consumers

Overview

The Federal Fair Credit Reporting Act (FCRA) is the primary source of consumer protection regulations governing background checks and credit reports. Consumers have specific rights under the FCRA when an employer ─ or a prospective employer ─ uses criminal background checks and/or credit reports as part of their employment practices. The FCRA mandates specific obligations upon background check companies and employers in order to protect consumers from potential errors in reporting criminal or credit information. The FCRA regulations also protect consumers acting as an independent contractor for a company or as a volunteer for a non-profit entity. Several individual states also have regulations regarding the use of criminal background checks and credit reports.

Consumer Information and Resources

Go in depth into the process behind employee screening, your rights under the Fair Credit Reporting Act, file a dispute, and learn more about your privacy at JB Screening Partners.

Specific consumer information about background screening and credit reports can be found by following these links:

Fair Credit Reporting Act
A Summary of Your Rights Under the Fair Credit Reporting Act
Annual Credit Report.com
Consumer Financial Protection Bureau
National Association of Professional Background Screeners

JB Screening Partners, Inc. is committed to helping consumers be certain that the information reported about them is correct. Although most public and private indexes and information repositories are diligently maintained, the millions and millions of records they contain are not one hundred percent free from error.

You have a right to dispute the accuracy of the information in a background check about you.

If you believe a report issued by JB Screening Partners, Inc. contains erroneous information, we encourage you to contact us in any of the following ways:

• Call our toll free consumer hot line: 877-654-1090
• Email us at help@jbscreening.com
• Contact us via our contact page on this website

You may request a complete copy of your file by contacting us in any of the following ways:

• Call our toll free consumer hot line: 877-654-1090
• Email us at help@jbscreening.com
• Contact us via our contact page on this website

JB Screening Partners, Inc

Consumer Information Privacy Policy

JB Screening Partners, Inc. is a consumer reporting agency. It is required by the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. (“FCRA”) to maintain the confidentiality of all consumer information.

JB Screening Partners, Inc. obtains information on an individual consumer only upon the request of a user who has a permissible purpose under the FCRA to request information on that consumer in order to provide consumer reports. The FCRA requires a user for employment purposes to certify to us that it has a permissible purpose for the report and has obtained the written consent of the consumer to request information before we can supply the requested information.[1] The user must submit to reasonable audits by us to confirm that it is, in fact, obtaining such consents. All users must certify that they have a permissible purpose to request a report such as credit, insurance, and renting an apartment. Our customers agree to keep your information confidential and secure.

JB Screening Partner, Inc does not maintain a database of consumer information.

Personal Information Disclosure, United States or overseas. We do not send consumer information outside of the United States or its territories for any purpose other than to deliver a report to an end user. Of course, if information is sought from outside of the United States, the information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.

Any information gathered on any consumer may only be provided to the user authorized by the consumer or permitted by the FCRA or similar state law to receive the information. We cannot and do not share, sell or distribute consumer information with or to any third party other than the requesting party thereof. Any consumer, upon proper identification, has the right under the FCRA to request us to furnish to the consumer any and all information we may have on that consumer. The consumer has the right to dispute the accuracy or completeness of any information contained in the consumer’s file.

However, we may be required, upon receipt of a court order to release the information in civil litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies.

If you have any questions regarding our policy, you may contact our Chief Privacy Officer at:

Email: admin@jbscreening.com
Telephone: 812-245-1090
Mailing Address: 329 S. Walnut Street, Bloomington, IN 47401

Other privacy initiatives and procedures include, but are not limited to:

  • Access to confidential consumer information is limited within JB Screening Partners, Inc. to those who have a need to know the information: obtaining and transmitting information on the consumer or those dealing with a consumer request for information or consumer disputes.
  • Access to JB Screening Partners, Inc. computer terminals, file cabinets, fax machines, trash bins, desktops, etc. are secure from unauthorized access.
  • JB Screening Partners, Inc. maintains a secure network to safeguard consumer information from internal and external threat.
  • Any backup data is maintained in an encrypted form.
  • JB Screening Partners, Inc. maintains records on each request for information and identifies each user who requested information on a consumer.
  • Employees are prohibited from “browsing” files or databases without a business justification.
  • Destruction of consumer information follows the Federal Trade Commission’s requirements that the information be unreadable upon disposal.

[1] There is an exception for employer investigations of suspected employee misconduct or for compliance with law or employer policies, e.g., sexual harassment investigations.

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